Modern billing, dispatch, and routing for independent haulers.

Yes. Free, white-glove migration is included on every tier. Bin-Ops was built to import from the legacy desktop system most independent haulers run — accounts, balances, rates, routes, and history. We restore your backup and your customers appear in Bin-Ops, usually the same day.

It was — so we built for it. We import your data, run a complete billing cycle in parallel with your current system, and hand you a reconciliation report that matches to the penny, in writing, before you pay anything. If we don't match, you never pay. Your old system stays untouched the whole time.

Your first and last month. That's the entire cost of starting: no setup fee, no implementation fee, no migration fee, no contract. Because your last month is prepaid, leaving later costs nothing extra either.

No. Bin-Ops runs in the browser on the computers, tablets, and phones you already own. Retiring the office server — and the backup routine, the remote-access workarounds, and the "what if it dies tonight" problem — is the point.

Yes, and we encourage it. Keep it read-only next to Bin-Ops for a full quarter if you like. It earned years of your trust; it doesn't have to leave the building on day one.

Four flat tiers by active account count: Starter at $199/month (up to 1,500 accounts), Growth at $449 (up to 7,500, adds the scale house), Unlimited at $799, and Dedicated at $1,499 for your own isolated instance. Every tier includes unlimited trucks, users, and drivers. The full breakdown is on the pricing panel — on this website, not after a demo.

Yes. No per-truck fees, no per-seat fees, no setup or implementation fee, and no surcharge from us on customer payments. The number on the pricing page is the number on your bill.

Nothing. Adding a truck, a driver, a user, or a site costs zero, so your software cost per truck falls every time you grow. We price by account count because that's how your revenue grows — we never tax the fleet.

Not without a year's warning. Every customer gets twelve months' written notice before any price change to their tier — it's in the agreement, not a courtesy.

Because our costs are lower by design. Serving a hauler costs us a fraction of the subscription. No high pressure army of sales dudes in suits, no investor debt, or private equity premium. Our price funds engineering and support. Their prices fund capital structure.

No — deliberately. Your customers pay through your branded portal directly into your own Stripe account, at Stripe's published rates, with a $0 Bin-Ops fee on every transaction. Your money never touches us. Vendors selling "integrated payments" sit inside your cash flow and keep a slice of every swipe; we're software, not a middleman.

On Stripe's standard payout schedule — typically about two business days, with faster options you can enable in your Stripe dashboard. Because the account is yours, the timing is Stripe's published policy, not a vendor's fine print.

Built for them. Payment posting is keyboard-first — post a stack of twenty checks in about ninety seconds, no mouse required — matching the fastest legacy workflow. Remittance scanning speeds up the mail pile too.

Keep it. Bin-Ops exports clean, summarized journal entries to your accounting system. What we won't do is make QuickBooks pretend to be an AR system for thousands of residential accounts — that's the duct tape you're escaping.

You do, and we make it operational: one-click full export any day you want it, plus a read-only API on every tier — including Starter — with published rate limits. Your accountant or consultant can pull your data without asking anyone's permission.

A search, not an archaeology dig. Every financial record in Bin-Ops is an append-only event — nothing is edited in place, and every balance can be recomputed from the ledger. When someone asks "where did this number come from," the answer is on screen in seconds.

It earned its reputation on billing, and we kept what's loved — keyboard-speed payment posting works the same way in Bin-Ops. Then we fixed the rest: it's cloud instead of an office server, any number of users can work the same account at once, multiple sites share one system instead of separate databases, routes sync themselves instead of being uploaded by hand, and suspending an account drops the stop from tomorrow's route automatically.

They built polished dispatch and driver tools — credit where due. The differences: their pricing is per-truck or custom-quoted after a demo, ours is flat and on this page. Their finances typically run through a QuickBooks sync; our AR engine is native — balance-forward statements, proration, dunning. Several are owned by private-equity roll-ups; we're founder-owned with no exit plan. And their "integrated payments" put the vendor inside your cash flow; your payments settle into your own Stripe account.

Genuinely excellent — at 75 trucks and municipal contracts. Below that, they're overkill at many times the price, with implementations measured in seasons. Bin-Ops brings the piece that used to require them, the scale house, into a $449/month tier. If you're running 75+ trucks or bidding municipal RFPs, we'll say so honestly and point you upstream.

Maybe not yet, honestly. If you're a roll-off-only owner-operator, the budget flat-rate tools may serve you fine for now. When you add residential routes and need statement cycles, proration, and real AR, that's us — and the migration is free when you get there.

Yes — and it isn't locked behind a top-tier plan. Our optimizer prices dump sites, tipping fees, and truck capacity into every route, included from the Growth tier. Whoever you evaluate, ask them to demonstrate their savings claims on your routes, with your dump sites. We'll do the same.

Six questions worth asking everyone: Is your pricing public? What does my next truck cost per year, in writing? How many users can open the same account at once? How do I get my data out, in what format, and what does it cost? Can my accountant pull data through an API on my plan? Who owns your company — and who owned it two years ago? We publish our answers; make everyone else write theirs down.

The people who build the product. Support is US-based, waste-industry-literate, and there's no phone tree and no offshore tier-1 reading a script. If your question is about a billing run, you're talking to someone who has run one.

The American Midwest. Development and support are all-American, and there are no plans to change that — not to an offshore call center, not to a contracted dev shop. The people answering your calls work on the product you're calling about.

That's the plan we're built around. Every new customer more than covers what it costs us to serve them. We have no investors to repay. Founder-owned, carrying no venture capital debt, with no exit plan.

You're never trapped — contractually. Month-to-month terms, twelve months' written notice before any price change, and one-click full data export any day you're a customer. The Dedicated tier adds source-code escrow. In a market that has watched its vendors change hands twice in three years, we put the promise in writing instead of a press release.